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The Relationship Mirror

If you ask most people to make a list of what they desire in life, the top item on the list is better relationships.  Or in some cases, just having a close relationship.

It seems that as a species, we make lousy hermits.  In order to be healthy, we need connection with others.  On a deep psychological and spiritual level we need to be seen, recognized and validated by the witness that only other human beings can provide.

I once heard a psychologist say that he thought the most important value of long term relationships was having someone else be witness to your life.  Families provide that for each other, as do marriages and life-long friendships.

Perhaps we put too much pressure on ourselves and others to have top quality (whatever that means), conflict-free relationships.  As a culture we certainly have idealized the romantic model as the yardstick of whether our marriages are good ones.  And anyone who has kept a marriage together for over five years knows this is impossible.

We may also be disappointed when our family relationships bear little resemblance to the Walton’s.  And when conflicts arise, as they inevitably will, we are distressed, angry and resentful.  And perhaps feeling alienated.

I think the truth is that any family has a mixture of the dark and the light.  Those qualities that we dislike and don’t want to acknowledge and those that we do.  They also are a mix of strengths and weaknesses that play out in patterns that come down through the generations.  Since we unconsciously choose our mates to meet our as yet unmet and unhealed needs, we then replicate the patterns despite our best intentions.  And then are bewildered by it.

So here’s the gift if you can see it and are willing to “unwrap” it, look inside and make use of it.  Those people, friends, spouses, siblings, parents, etc., who annoy and frustrate you the most are providing a mirror for you. Think about this.  Those qualities that you can’t abide in another human, are qualities lying inside yourself that you are afraid to acknowledge or dislike the most.

If this weren’t so, you wouldn’t be feeling so judgmental and annoyed by them.

I know this sounds like bad news.  So why would I call this a “gift”?  Because it is an opportunity to learn more about who YOU really are, and to either make some changes or to accept yourself and come to peace.

As soon as you can recognize that your conflict is most essentially with yourself, you can figure out pretty quickly how to take the pressure off the other person.  You can lower your expectations that s/he should change and perhaps just accept them for who they are.

Maybe you could even take stock of their strengths, and focus on what benefits they might bring to the relationship with you.  There is something that you are supposed to learn from them, and you will lessen the conflict when you can see what that is.

Relationship Tips 102

Black Eyed Susans

If you asked the man or woman on the street a question about what they would like most in life, they may first tell you some material possession.  More money, a luxury car, a big house for instance.

But I’ll bet that on further reflection, most people would say great relationships.

There are hundreds of thousands of people looking for relationships in bars (all the wrong places) and online dating sites.  If they have a romantic relationship or a marriage relationship, they often feel the need to improve it.

Parents want to feel closer and to have less conflict with their children.  Older parents want to be more involved in the lives of their grown children and grandchildren.

Employees want to feel valued and respected by the companies they work for, and supervisors want cooperation and a friendly working atmosphere with the people they supervise.

To a large extent, the quality of our relationships determines the quality of our lives.

And yet, as important as they are, most of us leave it to chance.  After we choose a husband or wife, for instance, we hope for the best.  And if it isn’t going well, we blame and resent our spouse for not meeting our needs or being who we want them to be.

But what would happen if you treated your relationships like the most precious investment of your life?  After all, that’s what they are.  And yet that sounds like a novel idea.

We are used to thinking of our jobs that way.  And our house mortgages and even our cars.  We don’t spend thousands on these big ticket items and then just hope for the best.  If we did the house would soon be falling down (or in foreclosure) and the car would be sitting by the side of the road with smoke rolling out from under the hood.

Certainly we need to support our relationships with our money.  But the most precious and important commodities that we invest is our time and attention.  How much time have you given the people you love this week?  How much undivided attention have you given them?

I know families who never sit down at the same time to share a meal.  And families who have the television or computer on the whole they are together.  And families who practically live in the car during non-work hours, driving their kids to one lesson or activity after the other.  It may seem important that the children take the lessons in order to have an advantage later in life.  But could it be balanced with time with the family, and time just to play together?

For better relationships, take time for the people you love.  Have a conversation.  Turn off the TV and computer and give them your undivided attention.  Ask your spouse out for a date and woo him or her again.  Go out of your way to impress them.  (If they were meeting you now, would they say yes to a second date?)

If you are having trouble connecting, go get some help.  There are great professionals who do relationship counseling.  I know there is some resistance (aka fear) surrounding this suggestion.  But you wouldn’t think of taking out your own appendix would you?  Most of us wouldn’t change the oil in our cars or replace our own brake pads.

So take courage in hand and invest the time and money in protecting and improving the most precious relationships in your life.

Relationship Tips 101

Since the quality of the relationships we have seem to have the most direct correlation to the quality of our lives, then learning how to improve them may be a top priority.  In short, those with the best relationships report greater health and happiness in their lives.

For those who are weary from the battlegrounds of married and family life, or those who are feeling bored and restless, there are a couple of very simple things that can make a difference.  Of course I must add a caveat since just knowing these things won’t make a bean’s worth of difference.  It is in practicing them consistently (preferably every day) that will change your life and your relationships.

Here we go:

  • You are likely focused on what is wrong with this person or people you are living or interacting with.  If you can make a list of your aggravations with them, that is definitely the case.  Since what we focus on gets bigger, your irritation and resentment will keep growing if you maintain your negative focus.
  • Make a list of what you do want. Think in concrete, simple outcomes.  Be reasonable in keeping the person’s capabilities and personality in mind.  Or as my niece has been heard saying, “Keep in mind who you are working with.”  Tune into those qualities that you desire to experience in relationship with that person and write them down.
  • Play a new game called “Catch Them Doing Something Right.”  Watch for the person to do something positive and be quick to express your appreciation for it.  Acknowledge even small things with a quick thanks at least.  Be quiet about infractions that you notice (breathe deeply and release your tension) and delay reacting.  If it’s really important, set aside time to talk about it when you are calm and can be constructive.  Pay attention to the positive qualities and behaviors and be grateful.
  • Focus on being the person that you wish to attract in others.  Feel the feelings of peace or love or whatever you desire to experience with the other person or family members in the relationship.
  • When you do offer critical feedback, use what I call the “Kiss-Slap-Kiss Approach.” Begin with a truthful compliment acknowledging something you appreciate.  Say in an assertive way (starting the statement with “I” not “you,”) what you want in the way of change. End in another compliment or positive comment.

You will soon be noticing a shift in how you are feeling about the relationship.  First because it just feels better to be thinking and looking for the good in others.  And when you are being what you desire, those qualities will be growing and becoming more a part of your daily life.


Build Better Business Relationships

Do some of your goals include success at work or increasing your income?  If so, consider that one of the steps toward that goal will be to build better business relationships.

Regardless of your work place or the nature of your work, you cannot succeed without relying on other people.  This may include co-workers or bosses if you are employed, or colleagues, customers or vendors if you are self employed.  Give some of your time and attention to building relationships with these people, and your bottom line will grow.

Here are some tips to help you accomplish better business relationships:

  • Make your integrity obvious to whoever you are dealing with.  This means keeping your word.  Show up when you are supposed to.  And if you promise to deliver, then do it without exception.  Your actions will determine who you are in the eyes of the people who work with you, not what you say about yourself.
  • If something goes wrong and you can’t deliver, then communicate directly and clearly, taking responsibility without excuse making.  Explain what went wrong and what you intend to do to fix the problem.  Provide a new deadline and then keep your word.  You may add some additional benefit to the person if that is appropriate.
  • Think about how you can add value to the persons in your network.  Focus on over-delivering on what they may be expecting.  Don’t be afraid to go beyond the basics of your agreement.
  • Practice good basic relationship skills.  Make good eye contact, shake hands firmly, be friendly.  Learn something about the other person’s interests, important relationships and concerns.  Listen more than you talk, and share appropriately in a reciprocal way when they return your interest.
  • Avoid complaining and negative talk about other people, the company you may be dealing with, or anything else for that matter.  Gossiping about someone else sends out an alert that the person you may be gossiping about next will be the one you are speaking with.  Complaining may be the vogue, but it creates a bad environment for work and soon enough people will associate you with negativity.
  • Offer suggestions or ideas in the right time and place.  Your good ideas will be received in a positive light when they are thoughtfully presented to the decision maker in the company you are dealing with.  Take some time to think about who that person may be and how you may gain influence with them.  Be respectful and present win-win proposals that demonstrate the benefit to that person or the company.
  • Give some thought to expanding your business social network.  The more contacts you have and the better you attend to these relationships, the greater expansion for opportunities to build your business.  Do you belong to a professional organization and if so, do you have contact with your colleagues?  Think about joining a local group such as Business and Professional Women, or Rotary, or Kiwanis or a local business promotional and development group.  Volunteer and get involved.

To improve your financial bottom line, remember this bottom line for business relationship building: ask yourself “How can I bring more value to this person’s life?”  If you do that, you will soon be reaping the benefits of better business relationships.

Coping With Crazy Makers

Do you have a crazy maker in your life?  By that I mean someone with whom your interactions are always confusing, emotionally draining and usually dramatic?  Someone who may have you questioning your sanity?  Do you sometimes feel that this person is taking up space in your head and ought to be paying rent?

It’s a whole lot easier if the C.M. is not a member of your family because then it’s easier to get some distance.  The closer you are in proximity and emotional bond, the more entangled you may become.

If you want to get disentangled and get your sanity and your life back, then there are some things you need to do.

  • Start with an assessment of yourself.  What is your part in the interaction with this person?  How are you engaging them or being engaged?  Is there a pattern to the “dance” that has become predictable?  Do you keep doing the same thing hoping that it will have a different outcome?
  • Try to assess the person you are dealing with.  Are they dishonest?  Are they exaggerating?  Are they taking advantage of you or other people?  Does what they say align with what they do?  Or do they tell you one thing and then do another?  Are they blaming you or others, avoiding responsibility for their behavior?
  • Have you thought you had agreements with this person that she/he later broke?  Has this happened repeatedly?
  • Set boundaries that are clear and firm.  And the clarity begins with you.  Good boundaries are necessary for the social order, and essential for healthy relationships.  Without them, we don’t know where our interests end and the other begins.  Robert Frost wrote “Good fences make good neighbors,” and he was right.
  • Start small with one limit that you will set and maintain.  It may be that you are not accepting phone calls or contact with this person.  Or maybe that you are not loaning them any more money.  Or that they are not allowed in your house any more.  Tell the person in clear and direct language and a calm manner.  Do not engage in explaining or arguing, or you are sunk!  Simply repeat what you said and then end the interaction.
  • When they push or test to see if you mean it, calmly follow through with what you said you would do.  It may be as simple as a “No.”  Do not complain; do not explain.  Your behavior will speak for you.

This is an area where you will need support and possibly help.  If you have been really involved with this Crazy Maker for a period of time, you may need a reality check just to make sure that your perceptions are clear.  (We don’t call it Crazy Making for nothing!)

You may also need help in devising a plan for moving forward.  And I highly recommend working with a professional therapist or coach to understand how you got here in the first place.  And also to take steps in the right direction so that it doesn’t become a repeated pattern in your life.

There IS life beyond this painful place and you deserve to live it.



For the Fathers

Happy Father’s Day!  I heard Garrison Keillor say that this is the 100th Father’s Day since it was designated a holiday.

Of course I thought of my own father, who has been gone for almost 5 years now.  And as I was out and about I noticed fathers with their children; one out walking a pair of twins along with the family’s golden lab.  A friend of mine was being taken out to breakfast by his children and wife.

The role of fathers is changing gradually, with increasing choices to be involved more closely with  child care and the childrens’ social lives, not leaving it to the mothers to do.  It is not so odd any more when men choose to stay at home to be primary care giver, or even more commonly, to work from home.

In Lessons at the Halfway Point Michael Levine writes, “Having children makes you no more a parent than having piano lessons makes you a pianist.”

It’s true that many men (and women) have children and don’t really make that work-intensive transition to parenthood.  But today we celebrate the ones who have.  Heaven knows it is a big life change fraught with fears, doubts and loads of persistence.

To be a provider as well as having enough maturity and strength to nurture a child to adulthood is a tall order.  Putting someone else’s needs ahead of our own involves a growth process in itself.   Taking care of a crying baby or riding herd on an energetic toddler or setting limits with a teenager has to be done whether you feel like it or not.

So to all those dads who show up every day to listen to, or comfort, or play with a child, I salute you.  I can guarantee that the experience will change you.  And it will be the hardest and the best work that you will ever do.

The Victim Triangle

Like planes flying into the Bermuda Triangle and disappearing forever, people in relationships sometimes seem to disappear into the Victim Triangle.  And it can seem just as overpowering and baffling to lose yourself in it.

Our personalities, beliefs and habits (something we could call the “habitual mind”) is formed in relationship to others.  When one person is taken advantage of by another, and this happens consistently, those two dynamics form two parts of the triangle.  So one is a Perpetrator and the other is the Victim.

The third angle in this relationship dynamic is the Rescuer. The person playing this role is essential too because someone is needed to perform rescue operations and to smooth out the aftermath of the conflict.

Two principles are in place here.  One is that all three parts are usually in play, and the other is that people playing these roles will move around the triangle.  In other words, the person who usually plays victim will at some point switch to being perpetrator or rescuer.

Here is an illustration of the Victim Triangle.  In the office is an authoritative boss who plays the perpetrator most of the time.  He is demanding, gruff and at times will fly off the handle, yelling and making scathing comments and accusations to the people who report to him.  Most of them are afraid of him and steer clear.

Martin has been working for the company for 5 years and although his work is adequate, he plays victim most of the time and is often the brunt of the boss’s rants. He is cautious, does just what is required of him and avoids taking any risks by presenting his ideas.  He is secretly very resentful.  He is often late meeting deadlines and late for meetings.

Lucille is Martin’s peer and has been in her job for 3 years.  She is bright, a quick study, energetic and has a sense of humor.  She is also a hard worker, and this quality along with her humor has given her an edge with the boss, who seems to spare her his tirades.

When Martin is late for a staff meeting, he calls Lucille, who makes an excuse for him.  She and Martin were assigned a project, and she was up really late last night rewriting it and getting the slides in order. She completed a section that Martin was responsible for and had left unfinished.  When they did the presentation, she let Martin take the lead.  The boss was unsmiling as usual, but he accepted the report without criticism.

At lunch Lucille is feeling resentful and angry at Martin, and after complaining to some coworkers about how hard she worked and how inept and lazy Martin is, she blew up at him.  She told him how sick she is of covering for him and threatens to let him sink the next time.  This isn’t the first time she has confronted him and then huffed off.  Later as she passes the boss in the hallway, he tells her good job with the report.  She smiles and thanks him.

When Martin arrives home he finds his son’s bicycle in the driveway for the umpteenth time.  He is furious, storms into the house, finds his son playing in his room and yells at the top of his lungs.  He tells him he is worthless and thoughtless and that he is going to just run over the bicycle the next time.  The boy is shaken and in tears as Martin storms off to pour himself a beer.

The boss has also arrived home to the news that his wealthy older brother has pulled his money out of a business deal that they had agreed to recently.  The boss was counting on this money to finance  an expansion project and now it seems impossible to proceed.  His brother has done this thing before, making arbitrary and callous decisions.  The boss had hated asking him, but was feeling desperate.  Business loans seem impossible to come by at this point, and if he doesn’t take some action soon, his whole company may go down the tubes.

And so it goes.  On and on.  The roles are habitual, the patterns are habitual as are the thoughts and emotions that go with them.  All are self defeating in that we really are not being our genuine selves when we play roles.  And playing the roles obviously causes relationship problems.

We can become aware of what we are doing and ask:

  • What am I getting out of playing this role?  How am I avoiding responsibility?
  • Who else is involved in the other roles in my triangles?
  • What hidden beliefs are keeping me in my roles?
  • What might happen if I stopped playing the roles?
  • Am I willing to live without the drama that ensues?  Am I a drama junkie?

Remember all it takes to dissolve the triangle is for one person to stop playing.  We can’t do anything about other people’s choices, it’s true.  But like doing a familiar dance, when one person changes the steps they are taking, the dance itself has to change.



Birds of a Feather

Relationships in your life play a huge part in the quality of your life.  This isn’t news to anyone.  We don’t have to live very long before we discover that all the “things” we desire and accumulate don’t really bring us more than a temporary emotional high.  The people we connect with really make the difference between a joy filled, satisfying life and an empty one.

But did you know that your relationships are affecting the level of success that you are experiencing?  Do you know that the people whom you hang out with are greatly determining how you achieve in your given field and how much money you make?

It’s true.  Studies show that we tend to earn about the same amount of money that our friends and family members do. We also tend to have similar expectations regarding lifestyle and achievement.

There are certainly exceptions to this, and perhaps you know someone in a family that has been the family hero in exceeding everyone’s expectations.  However I’ll bet that the hero found someone or a group who modeled successful behaviors and helped make the necessary connections which enabled her/his success.

Are you also aware that your companions are influencing the way you think and therefore your mood?  Yesterday I was working with two different women who are dealing with this issue.  And they are in completely different ages and stages of life.  Lillian is a recently retired woman in her early 60′s who came to see me because she was depressed and dissatisfied with her life.  Terri is in her 20′s, working in her first “real” job.

Lillian recognized that someone who has been a long time friend is both demanding and draining of her time and energy.  In fact, lots of people in her life depend on Lillian for help and advice.  In making some decisions about what she intends for her new phase of life, she said that she needs some new friends who are positive and involved in activities that she would enjoy.

Terri, as a young adult, is grappling with a similar situation.  Most of her friends work 9-5, and their time off is spent partying and shopping.  Terri has some goals for buying her own house and someday going into business as a caterer.  She is recovering from a stint of careless shopping and credit card use and is working hard to pay off her debt.

So what might the company she keeps be influencing each of them?  Thinking, behavior and moods are contagious.  As humans we rather quickly adjust to what is going on around us and even behavior that would have been abhorrent to us becomes “normalized.”  I believe this occurs on an energetic level as well as a physical one.

That expression about someone “giving off a vibe” is more than new age or hippie speak.  The vibrational level that we experience as a living being, is transmitted and received by those around us.  Some people are more sensitive to this than others, but we are all affected whether we are aware of it or not.

I’m suggesting that you DO become aware of it and make conscious and intentional choices about who you hang out with.  If you have goals that you are seriously intending to meet, or a lifestyle change that you are intending to incorporate, then you must have some like-minded folks at your side.  We never make this journey alone.

Photograph by Amy O Rizzo
Copyright 2010


Where Is Your Tribe?

On a coaching call I was listening to Laura (not her real name) who is working on some new skill sets.  She was working at a job which she has had for years, and she was ready for a change. Over a year ago she completed a graduate degree but hasn’t found a job in her new field.

It is the old conundrum:  how do you land a job that requires experience when you need the job to gain the experience?

Since finishing her grad program, Laura had lost touch with classmates she used to work with on projects.  She was feeling discouraged and was losing her sense of direction.   Recently she had been wondering if it’s all a pipe dream. And it didn’t help that she’s is constantly hearing about the tight job market.

I was thinking about how new undertakings are so much more difficult to make when we are isolated.  The work and learning of the graduate class was made easier by the collaboration of professor and a group of students.

For good reasons Hillary Clinton said, “It takes a village to raise a child.”  For the child to grow into a healthy, functional adult the influences and input of many adults and peers are necessary.

Important social causes are only successful when we find other people who are like minded in sharing the concern and join forces to bring about solutions.  We may inform ourselves as individuals and even begin working on answers to the problem at hand, but when we find others who are also involved, then we feel energized, enthusiastic and have renewed hope.

In order to find her tribe, Laura looked for a non-profit organization with a cause that she felt was important, and offered her services as a volunteer.  They needed and appreciated her skills and were only too happy to put her to work.  Laura benefited by gaining valuable experience that she can later apply to a paid work situation, and the non-profit gained services that they couldn’t afford to pay for.

Where can you find others who are working in the field you may aspire to?  It may be a local professional or business organization.  You might contact an existing business, arranging to meet with the person who has the sort of job you would like.  Most people, if asked, are happy to talk about themselves and answer questions about what they do.

Look online on sites such as Meetup.com or check out the possibilities by putting the key word into the search engines.  There is no shortage of people offering their services for coaching about everything imaginable.  Of course you will have to be discerning in order to find someone who is credible and will deliver on their promises.  Take the time to research, explore, ask questions and look for reviews and recommendations before you make an agreement to work with anyone.

One of the blessings of social networks is that they offer the possibilities for connecting with others who are engaged in doing what you want to do.  It may take some persistence to get through the fluff, to find who you are looking for.  Maybe walking down some blind alleys, clicking on URL’s that are irrelevant for your purposes.  But they are there…both in cyberspace and probably sitting near you in the coffee shop.  Be clear with yourself about your intentions of finding them and then be willing to start the conversation.




Book Group

Last night was my turn to host the book group that meets more or less on a monthly basis.  As host I got to pick the book, and my choice this time was Margaret Atwood’s Alias Grace.  Based on a true story of a woman who was accused of participating in a gruesome murder in 19th century Canada, her guilt or innocence was uncertain at the time.  She was spared execution, but spent most of her life in prison and then an asylum before eventually being released.  The mystery remains as Atwood drew a lot of options, but refused to tie it up in a neat package.  Was Grace guilty or innocent?

As is often the case, the discussion was lively and extensive.  I love reading, but I think my favorite part is the discussion.  Maybe what makes it so interesting to me are the different perspectives that we hear.  Certainly we have some things in common, but we have different occupations and educational and life experiences.  Various points of view and interpretations.  Some very philosophical, some practical, some political, some spiritual or religious.

We tried to decide Grace’s guilt or innocence, and if we had been a jury we would have been hung, no doubt.  I said she was innocent because I chose to believe that she was.  Jeff refused to vote (despite some intense pressure) because he was sure that Atwood’s intention was to be ambiguous.  Others thought she had no motive.  Cheryl thought that she suffered from MPD (Multiple Personality Disorder) and that one of her alters could have committed the murder.

The Thumbs Up vote was almost unanimous which brought up more discussion, comparing this to other books we’ve read.

Later, thinking about the evening, I was feeling appreciative of the group.  We have been meeting now for 10 years and there is a sense of continuity and personal involvement in each others lives. We have read a lot of books. But maybe more importantly, we have shared our life experiences, our beliefs and world views. The book group encourages my continuing education and growth. They are part of the fabric of my life and a part of what enriches it.